Verizon Wireless Plans Reviews

by TAHEEN LOPEZ -- July 30th 2007 -- San Diego, CA

My wife and I just recently switched from Sprint PCS to Verizon Wireless and our phones and their service works like a charm. We've also been with T-Mobile, Nextel, and Cingular and we didn't like those since their coverage and call quality lagged, but so far Verizon has been the best Wireless carrier yet and I don't think we'll ever switch again. So I highly recommend Verizon to anyone who is thinking about switching to another cell phone company.

by Kelly -- September 2nd 2006 -- Fort Worth, TX

Money usually drives me to make decisions and Verizon is pushing me away with their costs. I am a mild user of the cell phone, probably 30 min or less during the week days only...so they offer nothing for this type of user. When I am at work I have an office phone and on the weekends I have my home phone. I pay about 78.00/month w/ taxes and fees for a single line and use 500 of my 900 minutes. I hate that I pay for 400 min that I never use and don't get the benefit of rollover or some other type of cost benefit. I have been a customer of Verizon since it was Primeco, but I still get stuck in their contracts which seem to drag on forever. I always feel like I have the oldest phones around and spend way to much for them. I will be paying to cancel my contract with them for 175, just so I can move on finally. Waiting 2 years for a new phone or to get a 100 discount is ridiculous, cell phones are like computers now, once you get one in a years time they are dinosaurs!

by john -- August 15th 2006 -- Los Angeles, CA

I love verizon. It is by the far the best phone company. I never have any dropped calls.

by homer -- November 18th 2005 -- rogesville, TN

Verizon is the best! The customer service is great and the phones are great.

by Erik -- June 20th 2005 -- Berkeley, CA

I moved from San Diego to Berkeley to attend school equiped with Sprint service. It was horrible. I switched to cingular the next year, which was worse. I switched to AT&T the next year, which was even worse than the previous two. I switched to Verizon Jan 2004 and it is by far, hands down infinitely better than all of the above for the entire bay area. I now live on the peninsula (redwood city) and have had almost zero problems with Verizon. It's not the cheapest but you get what you pay for. I will especially never use AT&T ever again. I could count the number of times that I DIDN'T drop a call (over a one year span) on two hands. Yes, it was that bad.

by J -- December 3rd 2004 -- Bay Shore, NY

Ever since I switched my service to Verizon Wireless from AT&T. I don't have calls dropping in my house, when I go to school on campus my calls don't drop as much, customers service is nice and their a big help they discuss my bill with me and all. The coverage area is great! If you don't have Verizon Wireless now, that's sad!

by N.V. -- March 30th 2004 -- Upland, CA

Verizon Wireless no doubt has the best coverage. I have never lost a call except once when I was at the base of the mountain. I can even receive and make calls inside crowded buildings. Coverage is excellent in Southern California. Call quality is great and I think it is, in part, due to the phone you select. My phone offers great call quality. No static, can hear perfectly. My other friends have other carriers and they're always breaking up, have static, or sound muffled. Customer service has been good so far. They respond promptly and offer decent information. I have yet to have a complaint. The cost for Verizon isn't exactly the most competitive or comparable really. They do have the best coverage and so demands you pay for the quality and quantity of their services. In the end, you must choose a plan best suited to your needs and I thought Verizon provided a decent price for my needs.

by R Alford -- January 25th 2010 -- Manor, TX

I have a regular Verizon plan and have no complaints, so much better than Sprint. I went to a Verizon store and told them I had heard about a pre-paid plan where you have no monthly fees and that you just add minutes as you need them. I wanted a phone for my husband for just emergencies. We had been paying $15 a mo., our share of a family plan, and in five years he had probably used a total of 15 min. To make a long story short I was told I could buy a phone for about $30, which included 10 min. Pay .99 a day whenever the phone was used, pay the activation fee but there was no monthly charges. Ideal, even bought $40 worth of extra min. Now, 6 months later we've been told that not only have we lost $47 (he used 3 min.) but we have a choice of paying $15 a month or $30 for three months for validation. Pretty much what we had before. Be aware, their prepaid plan has a "validation" date, you'll end up spending more than a basic plan. The sales person didn't mention that. Customer service very nicely explained, apologized for the rep not understanding the plan and. So sad so sorry. Leaves a bad taste.

by Stacey C -- January 23rd 2010 -- NY, NY

I use the Straight Talk prepaid service which uses the Verizon network. The network coverage is simply the best in the States. There is no other carrier that can boast of a better or larger network. With Straight Talk I get the benefits of being on the best network but at a much lower price. Whereas Vzn charges $70 for unlimited talk and $90 for unlimited talk and texting, Straight Talk only costs $45 for unlimited everything! Yep, that's right - unlimited talk, texts, data AND free 411 calls too. This must be the best deal in wireless at the moment.

by Michael -- January 6th 2010 -- Newport News, VA

Verizon was the best carrier we've ever had. There was coverage everywhere we went and I never lost service once. But with this awesome coverage comes the ridiculous pricing for a family plan. Customer service was awful because we had added an unlimited texting plan but it was never truly added. So the bill like AT&T was outstanding. We will not be trying Verizon again. We will be looking at T-Mobile for the pricing and coverage in our area or Sprint for new coverage in our area and region.